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MISY 5340 EXAM 1 QUESTION AND
ANSWERS 100% CORRECT
Question : This is where structures are divided into functions, or
departments, each of which are responsible for a set of closely related activities.
Correct answer: Functional Structure
Question : Examples of Functional Structures
Correct answer: Purchasing, Operations, Research and
Development, Finance and Accounting, and Warehouse
Question : These structures consist of activities that occur in
different unrelated functions or departments. No single group or function is responsible for their execution.
Correct answer: Cross Functional Structures
Question : This is where workers complete their tasks without
regard to the consequences for the other components of the process.
Correct answer: Silo Effect
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Question : These are systems that support end-to-end processes.
They are essential to the efficient and effective execution and management of business processes.
Correct answer: Enterprise Systems (ES)
Question : Enterprise Systems, with the help of IT, have greatly
increased these...
Correct answer: Profitability, Productivity, and Competitiveness
Question : This is a set of tasks or activities that produce desired
outcomes.
Correct answer: Business Processes
Question : Three Main Business Processes
Correct answer: Buy, Make, and Sell
Question : This refers to all of the activities involved in buying
or acquiring the materials used by the organization, such as raw materials needed to make products. (BUY)
Correct answer: Procurement Process
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Question : This involves the actual creation of the products
within the organization. (MAKE)
Correct answer: Production Process
Question : This consists of all the steps involved in selling and
delivering the products to the organization's customers. (SELL)
Correct answer: Fulfillment Process
Question : This supports the design and development of prducts
from the initial product idea stage through the discontinuation of the product. (DESIGN)
Correct answer: Lifecycle Data Management Process
Question : This uses historical data and sales forecast to plan
which materials will be produced and procured and in what quantities. (PLAN)
Correct answer: Material Planning Process
Question : This is used to store and track the materials.
(STORE)
Correct answer: Inventory and Warehouse Management Process
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Question : These are used to maintain internal assets such as
machinery and to deliver after-sales customer service such as repairs. (SERVICE)
Correct answer: Asset Management and Customer Service
Process
Question : This focuses on the people within the organization
and includes functions such as recruiting, hiring, training, and benefits management. (PEOPLE)
Correct answer: Human Capital Management Process
Question : This is used to plan and execute large projects such
as the construction of a new factory or the production of complex products such as airplanes. (PROJECTS)
Correct answer: Project Management Process
Question : This tracks the financial impacts of process steps
with the goal of meeting legal reporting requirements. (TRACK-
