Objective Assessment Exam

WGU C235 - Training and Development Objective Assessment Exam 1.A company with limited resources wants to compete successfully in a rapidly changing environment against larger, more established organizations. The company provides training regarding tacit knowledge in an effort to differentiate itself in a strategic way.What is an intangible asset on which the company can build a sustainable competitive advantage ANS Human capital 2.Human resource professionals offer a series of programs and activities that include orientation, diversity, and total quality management.Which activity is the human resources department performing ANS Training 1 / 3

3.What does the ADDIE model suggest ANS A continuous cycle 4.Which practice is allowed under the Age Discrimination in Employment Act of 1967 (ADEA) ANS A company requires employees be at least 28 for promotion and will not hire employees under age 18.

5.What are two stages of human resources competency ANS Acquiring and influ- encing 6.Which two actions are performed to develop a competency model for a leadership position in an organization ANS Determine traits of employees who are leaders and identify the organization's top-performing leaders 7.An organization has determined managers need training on employee coaching. Through coaching, managers engage employees in 2 / 3

conversations to reflect on their experiences and take action targeted toward high levels of performance and personal and professional growth.Which training method and related evaluation levels will ensure that managers have the capability to coach employees accurately and effectively ANS Role play method and behavior evaluation 8.A large company is re-evaluating its current training and development programs and has charged the human resource development director with conducting the needs assessment. A key component that will help to shape the new programs is the amount and type of resources the organization intends to commit to training.Whom should the director contact for this information ANS Senior leaders 9.An adult education class in engineering starts out discussing the subject briefly and posing several basic questions. The class is then given several formulas related to the questions at hand, and the instructor begins